ProgrammingThe Health Care Professional’s Guide to Successful Telehealth Program Development is a blog series that provides a step-by-step approach to telehealth program development.

Click here to access the blog series and step-by-step checklist.




So far, you have created a snapshot of potential telehealth opportunities available in your community, identified the population that you want to serve and defined the services that you want to offer, and conducted a needs assessment for the service(s) you want to provide. Now it’s time to conduct a technical needs assessment of your work environment to ensure that the technology available can support the needs of your program.

What do you need to know?

  • The assessment is easy to perform; however, it is crucial to the implementation of your program
  • You may incur an expense if upgrades are needed to your facility
  • Time required to implement upgrades should be factored into your project plan

What do you need to consider?

  • Do your exam, conference and staff rooms have internet access?
  • Is adequate broadband available to support your program goals?
  • Do you have an adequate number of electrical outlets to support additional equipment?

What do you need to do?

  • Complete the Needs Assessment Checklist
  • Complete the Needs Assessment Worksheet
  • Complete the Analysis Worksheet
  • Organize and document results to get a clear picture and a detail-driven plan

Telehealth Carl

Resources to get you started!

Visit section 1 of the National Telehealth Resource Center Program Development Guides to access the following resources: