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PamBrownThe South Central Telehealth Resource Center is pleased to announce the addition of Pam Brown, RN, BSN, CPHQ, CPPS, to the Advisory Board.

Pam is the Vice President of Quality and Patient Safety for the Arkansas Hospital Association (AHA), leading the development and implementation of the AHA’s Quality and Patient Safety Program.

In her role at the AHA, she oversees the work of the AHA Hospital Engagement Network and supports member hospitals in other projects, such as Stop CAUTI and Surgical Unit-based Safety Programs.

Prior to joining AHA, Pam served as the Assistant Vice President of Quality Programs at the Arkansas Foundation for Medical Care (AFMC), the state’s Quality Improvement Organization for the Centers for Medicare and Medicaid Services. During her 11 years at AFMC she provided oversight for quality initiatives to Arkansas providers, which included education, technical assistance, research references and collaborative support for a variety of clinical topics, health information technology, patient safety as well as quality specific to the rural community.

Pam is a Certified Professional in Healthcare Quality and Patient Safety.  She completed the Patient Safety Improvement Corp IV and AHRQ/VA TeamSTEPPS Facilitator Training for Patient Safety in 2008. Her professional career has included more than 21 years of experience in quality improvement and 33 years in nursing in a variety of settings, including acute care, long-term acute care and home health.

Throughout her career, Pam has traveled the state and has been able to see what is needed in the field. She said, “Telehealth and telemedicine technology provides quality clinical access to areas with limited health care resources, allows easier diagnosis and promotes education.”

Pam’s main goal as a member of the board is to help increase the use of telehealth in the region, especially Arkansas.