New Training from the NRTRC! "Navigating the Telehealth Neighborhood – Patient Portal Training for Digital Navigators"
Building on the success of their initial course, A Guide to Telehealth Basics and Virtual Appointments for Digital Navigators, this new offering is designed to equip digital navigators with the knowledge and tools needed to support patients in effectively using patient portals.
Patient portals are secure online platforms provided by healthcare organizations, such as hospitals and physician groups, that enable patients to access and manage their health information and communicate directly with their healthcare providers. Typically accessed via a web browser or mobile app, these tools are essential for fostering patient engagement and self-management.
Who is this course ideal for?
- Digital Navigators
- Care Coordinators
- Frontline Professionals Supporting Patients in Accessing Digital Health Services
What are some topics that will be included?
- Account Setup
- Essential Features of Patient Portals
- Common Troubleshooting Strategies
- Best Practices for Empowering Users to Manage Their Healthcare Confidently and Independently
The course is self-paced, publicly available, and completely free of charge. To get started, please refer to these instructions or contact us directly for support.
Thank you for your continued efforts to expand digital health access. Please feel free to disseminate to your peers and colleagues.
