The Arkansas, Tennessee, and Mississippi Virtual Visit Billing Guides have been updated with the most recent payor telehealth policy changes! The COVID-19 Federal Public Health Emergency (PHE) was renewed for another 90 days, effective January 16th, 2022. Due to this renewal, we saw several payors extend their telehealth flexibilities to match the new PHE expiration date of April 15th, 2022.
Medicaid Arkansas’ COVID-19 telehealth flexibilities, per policy, ended December 31st, 2021. They still have not published updated guidance, however upon e-mailing an Arkansas Medicaid Representative they stated they have not heard that the flexibilities will end. We have requested an updated policy and will continue to monitor for updates.
Below are the detailed updates:
AETNA
- Added audiovisual coverage for 94625 and 94626
CIGNA
- Extended cost share waiver through the end of the PHE
BCBS of Arkansas
- Extended current COVID telehealth flexibilities through the end of the PHE
Medicare
- Added CPT 94625 and 94626 available through December 31st, 2023.
- Removed G0424 from the list of code available through December 31st, 2023
Call us to talk more about how the South Central Telehealth Resource Center can support your organization’s telehealth program. Call 1.888.664.3450 or email us at info@learntelehealth.org.
About the author(s)
Our guest contributor is Hayley Prosser, Director of Revenue Cycle Services, ruralMED Revenue Cycle Resources. Ms. Prosser, along with Ms. Shelly Cassidy, Vice President of Revenue Cycle Services, are trusted advisors to the SCTRC and our service region, and have developed the three state-focused Virtual Visit Billing Guides and webinars now available in the “Regional Resources” section of LearnTelehealth.org.
