NRTRC Archives - LearnTelehealth

Navigating the Telehealth Neighborhood – Patient Portal Training for Digital Navigators

Lizzie Casteel — Mon, 16 Jun 2025 17:24:24 +0000

New Training from the NRTRC! "Navigating the Telehealth Neighborhood – Patient Portal Training for Digital Navigators"

Building on the success of their initial course, A Guide to Telehealth Basics and Virtual Appointments for Digital Navigators, this new offering is designed to equip digital navigators with the knowledge and tools needed to support patients in effectively using patient portals.

Patient portals are secure online platforms provided by healthcare organizations, such as hospitals and physician groups, that enable patients to access and manage their health information and communicate directly with their healthcare providers. Typically accessed via a web browser or mobile app, these tools are essential for fostering patient engagement and self-management.

Who is this course ideal for?

Digital Navigators
Care Coordinators
Frontline Professionals Supporting Patients in Accessing Digital Health Services

What are some topics that will be included?

Account Setup
Essential Features of Patient Portals
Common Troubleshooting Strategies
Best Practices for Empowering Users to Manage Their Healthcare Confidently and Independently

The course is self-paced, publicly available, and completely free of charge. To get started, please refer to these instructions or contact us directly for support.

Thank you for your continued efforts to expand digital health access. Please feel free to disseminate to your peers and colleagues.

View Training

The post Navigating the Telehealth Neighborhood – Patient Portal Training for Digital Navigators appeared first on LearnTelehealth.

Help Us Reach 100 TAPs by Digital Inclusion Week – We’re So Close!

Wendy Ross — Mon, 30 Sep 2024 18:37:46 +0000

Our colleagues at the Northwest Regional Telehealth Resource Center are on the verge of a milestone and need your help to make it happen!

Imagine a world where anyone, anywhere, can walk into a local library, community center, or clinic and access a telehealth appointment with ease. That’s exactly what a Telehealth Access Point (TAP) offers: a device with a camera, speaker, microphone, a reliable internet connection, and the privacy to connect with a healthcare provider—all in a welcoming public space.

Right now, the NRTRC has mapped over 90 TAPs across the nation, but we know there are more out there! The goal is to map 100 TAPs by October 7th, just in time for Digital Inclusion Week!

If your organization, or one you know of anywhere in the country, offers a public space where people can access telehealth services, help us put it on the map by filling out this form. It only takes a few moments to make a big difference.

Join us in expanding telehealth access to communities everywhere. Let’s hit that 100 mark together!

For more information, check out the NRTRC user guide or contact us directly with any questions.

Thank you for being part of this journey!

P.S.) Want more information about Digital Inclusion Week? This week is an opportunity to Raise Awareness around Digital Inclusion, Its Urgency & Benefits. Visit the Digital Inclusion site for more information.

The post Help Us Reach 100 TAPs by Digital Inclusion Week – We’re So Close! appeared first on LearnTelehealth.

Northwest Regional TRC Annual Conference 2021

Wendy Ross — Wed, 21 Apr 2021 16:00:00 +0000

The NRTRC is pleased to announce that registration for the 2021 Northwest Regional Telehealth Resource Center is now open. Presented virtually again this year, the theme is “Telehealth’s Big Bang: From Challenge to Opportunity.” Join us as we discuss, reflect, and respond with subject matter experts on the impact the COVID-19 Public Health Emergency has had on telehealth. More conference information and to register…

The post Northwest Regional TRC Annual Conference 2021 appeared first on LearnTelehealth.