ProgrammingThe Telehealth Professional’s Guide to Successful Program Development is a blog series that provides an overview of the program development plan created by the California Telehealth Resource Center and the consortium of Telehealth Resource Centers. Phases include Assess & Define, Develop & Plan, Implement & Monitor. This plan, combined with national and regional resources, can help you build a successful telehealth program. Click here to read the entire series.

Click here to access the Step-by-Step Telehealth Program Development Checklist.


You have:

  • Created a snapshot of potential telehealth opportunities available in your community
  • Identified the population that you want to serve and defined the services that you want to offer
  • Conducted a needs assessment for the service(s) you want to provide

The next step is to conduct a technical needs assessment of your work environment.

What do you need to know?

  • A technical needs assessment ensures that the technology available in your physical work environment can support the needs of your program
  • The assessment is easy to perform; however, it is crucial to the implementation of your program
  • You may incur an expense if upgrades are needed to your facility
  • Time required to implement upgrades should be factored into your project plan

What do you need to consider?

  • Do your exam, conference and staff rooms have internet access?
  • Is adequate broadband available to support your program goals?
  • Do you have an adequate number of electrical outlets to support additional equipment?

Telehealth Carl

Resources to get you started!

Visit section 1 of the National Telehealth Resource Center Program Development Guides to access the following resources: